Haji Zakaria, Razman (2003) Piagam pelanggan dan kualiti perkhidmatan sektor awam : kajian kes Cawangan Import Kastam DiRaja Malaysia Negeri Selangor / Hj Razman b. Hj Zakaria. Masters thesis, Universiti Malaya.
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Official URL: http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01...
| Item Type: | Thesis (Masters) |
|---|---|
| Additional Information: | Dissertation (M.P.A.) -- Fakulti Ekonomi dan Pentadbiran, Universiti Malaya, 2003 |
| Uncontrolled Keywords: | Job satisfaction--Malaysia--Case studies Customs administration--Malaysia--Case studies Civil service ethics--Malaysia--Case studies |
| Subjects: | J Political Science > JF Political institutions (General) |
| Divisions: | Faculty of Economics & Administration |
| Depositing User: | Ms Dayang Rohana Razali |
| Date Deposited: | 14 Apr 2012 16:41 |
| Last Modified: | 16 Aug 2017 10:03 |
| URI: | http://studentsrepo.um.edu.my/id/eprint/1781 |
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