Piagam pelanggan dan kualiti perkhidmatan sektor awam : kajian kes Cawangan Import Kastam DiRaja Malaysia Negeri Selangor / Hj Razman b. Hj Zakaria

Haji Zakaria, Razman (2003) Piagam pelanggan dan kualiti perkhidmatan sektor awam : kajian kes Cawangan Import Kastam DiRaja Malaysia Negeri Selangor / Hj Razman b. Hj Zakaria. Masters thesis, Universiti Malaya.

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                        Item Type: Thesis (Masters)
                        Additional Information: Dissertation (M.P.A.) -- Fakulti Ekonomi dan Pentadbiran, Universiti Malaya, 2003
                        Uncontrolled Keywords: Job satisfaction--Malaysia--Case studies Customs administration--Malaysia--Case studies Civil service ethics--Malaysia--Case studies
                        Subjects: J Political Science > JF Political institutions (General)
                        Divisions: Faculty of Economics & Administration
                        Depositing User: Ms Dayang Rohana Razali
                        Date Deposited: 14 Apr 2012 16:41
                        Last Modified: 16 Aug 2017 10:03
                        URI: http://studentsrepo.um.edu.my/id/eprint/1781

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