Customer satisfaction : a case study on Lucent Technologies (Malaysia) Sdn. Bhd. / Kuah Kim Peng

Kuah, Kim Peng (1998) Customer satisfaction : a case study on Lucent Technologies (Malaysia) Sdn. Bhd. / Kuah Kim Peng. Masters thesis, University of Malaya.

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                      Item Type: Thesis (Masters)
                      Additional Information: Dissertation (M.B.A) -- Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 1998
                      Uncontrolled Keywords: Lucent Technologies (Malaysia) Sdn. Bhd Consumer satisfaction--Malaysia--Case studies Telecommunication equipment industry--Malaysia--Customer services
                      Subjects: H Social Sciences > HD Industries. Land use. Labor
                      Divisions: Faculty of Business and Accountancy
                      Depositing User: ms noor ain mat noor
                      Date Deposited: 15 Apr 2012 11:59
                      Last Modified: 27 Jul 2013 09:31
                      URI: http://studentsrepo.um.edu.my/id/eprint/2325

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