Osman, Maimunah (2002) International Standard Organisation (ISO) : keberkesanan memenuhi kehendak pelanggan ; satu kajian kes di Institut Tadbiran Awam Negara (INTAN) / oleh Maimunah Osman. Masters thesis, University of Malaya.
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| Item Type: | Thesis (Masters) |
|---|---|
| Additional Information: | Dissertation (M.P.A.) -- Jabatan Pengajian Pentadbiran dan Politik, Fakulti Ekonomi dan Pentadbiran, Universiti Malaya, 2002. |
| Uncontrolled Keywords: | Public administration--Malaysia--Evaluation--Case studies. |
| Subjects: | J Political Science > JF Political institutions (General) |
| Divisions: | Faculty of Economics & Administration |
| Depositing User: | Mr Jasny Razali |
| Date Deposited: | 06 Apr 2012 23:18 |
| Last Modified: | 24 Jul 2013 15:42 |
| URI: | http://studentsrepo.um.edu.my/id/eprint/559 |
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