Awalludin, Azahar (2001) Study on complaint handling system in Jabatan Pembangunan dan Penyelenggaraan Harta Benda, University of Malaya / Azahar bin Awalludin. Masters thesis, University of Malaya.
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Official URL: http://www.pendeta.um.edu.my/uhtbin/cgisirsi/?ps=J...
| Item Type: | Thesis (Masters) |
|---|---|
| Uncontrolled Keywords: | Complaints (Administrative procedure)--Malaysia--Management--Case studies;Consumer complaints--Malaysia--Management. |
| Subjects: | H Social Sciences > HF Commerce |
| Divisions: | Faculty of Business and Accountancy |
| Depositing User: | Mrs Lisdar Abdul Wahid |
| Date Deposited: | 13 Apr 2012 17:51 |
| Last Modified: | 16 Jul 2013 12:39 |
| URI: | http://studentsrepo.um.edu.my/id/eprint/1909 |
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