Hj. Abdul Aziz, Ahmad Shukri (2000) Pengurusan kualiti menyeluruh (TQM) : sokongan pengurusan atasan berdasarkan persepsi kakitangan di Dewan Bandaraya Kuala Lumpur / oleh Ahmad Shukri b. Hj. Abdul Aziz. Masters thesis, University of Malaya.
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| PDF (INTRODUCTION) Download (5Mb) | Preview | |
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| PDF (CHAPTER 1) Download (9Mb) | Preview | |
| PDF (CHAPTER 2) Download (15Mb) | Preview | |
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| PDF (CHAPTER 5) Download (14Mb) | Preview | |
| PDF (REFERENCES) Download (2311Kb) | Preview | |
| PDF (APPENDIX) Download (2004Kb) | Preview |
Official URL: http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01...
| Item Type: | Thesis (Masters) |
|---|---|
| Additional Information: | Dissertation (M.P.A.) -- Fakulti Ekonomi dan Pentadbiran, Universiti Malaya, 2001. |
| Uncontrolled Keywords: | Total quality management--Malaysia: Civil service--Malaysia--Officials and employees--Attitudes. |
| Subjects: | J Political Science > JF Political institutions (General) |
| Divisions: | Faculty of Economics & Administration |
| Depositing User: | Mr Mohd Faizal Hamzah |
| Date Deposited: | 16 Apr 2012 12:34 |
| Last Modified: | 17 Jul 2013 11:02 |
| URI: | http://studentsrepo.um.edu.my/id/eprint/2562 |
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