Customer satisfaction of copier users / Koh Lian Peng

Koh, Lian Peng (1996) Customer satisfaction of copier users / Koh Lian Peng. Masters thesis, Universiti Malaya.

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                    Item Type: Thesis (Masters)
                    Additional Information: Dissertation (M.B.A.) -- Fakulti Ekonomi dan Pentadbiran, Universiti Malaya, 1996.
                    Uncontrolled Keywords: Consumer satisfaction--Malaysia ; Customer services--Malaysia--Quality control
                    Subjects: H Social Sciences > HF Commerce
                    Divisions: Faculty of Economics & Administration
                    Depositing User: Ms Siti Mawarni Salim
                    Date Deposited: 18 Apr 2012 17:15
                    Last Modified: 13 Oct 2014 09:57
                    URI: http://studentsrepo.um.edu.my/id/eprint/2874

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