Koh, Lian Peng (1996) Customer satisfaction of copier users / Koh Lian Peng. Masters thesis, Universiti Malaya.
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Official URL: http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01...
| Item Type: | Thesis (Masters) |
|---|---|
| Additional Information: | Dissertation (M.B.A.) -- Fakulti Ekonomi dan Pentadbiran, Universiti Malaya, 1996. |
| Uncontrolled Keywords: | Consumer satisfaction--Malaysia ; Customer services--Malaysia--Quality control |
| Subjects: | H Social Sciences > HF Commerce |
| Divisions: | Faculty of Economics & Administration |
| Depositing User: | Ms Siti Mawarni Salim |
| Date Deposited: | 18 Apr 2012 17:15 |
| Last Modified: | 13 Oct 2014 09:57 |
| URI: | http://studentsrepo.um.edu.my/id/eprint/2874 |
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