Evaluating the English language needs of front office staff of a business class hotel / Tan Seng Aun.

Tan, Seng Aun (2009) Evaluating the English language needs of front office staff of a business class hotel / Tan Seng Aun. Masters thesis, University of Malaya.

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                    Item Type: Thesis (Masters)
                    Additional Information: Dissertation (M.E.S.L.) -- Jabatan Bahasa Inggeris, Fakulti Bahasa dan Linguistik, Universiti Malaya, 2009.
                    Uncontrolled Keywords: Hotel front desk personnel--Malaysia--Language,English language--Malaysia--Business English,English language--Malaysia--Spoken English--Ability testing.
                    Subjects: P Language and Literature > PE English
                    Divisions: Faculty of Languages and Linguistics
                    Depositing User: Mr Jasny Razali
                    Date Deposited: 21 Apr 2012 09:34
                    Last Modified: 11 Jul 2013 09:58
                    URI: http://studentsrepo.um.edu.my/id/eprint/3183

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