Lim, Donny Yhew Chjuan (2001) A study on customer relationship management in the banking sector in Malaysia / by Donny Lim Yhew Chjuan. Masters thesis, University of Malaya.
| PDF (PENDAHULUAN) Download (3949Kb) | Preview | |
| PDF (ABSTRAK) Download (761Kb) | Preview | |
| PDF (KANDUNGAN) Download (509Kb) | Preview | |
| PDF (BAB 1) Download (2518Kb) | Preview | |
| PDF (BAB 2) Download (6Mb) | Preview | |
| PDF (BAB 3) Download (5Mb) | Preview | |
| PDF (BAB 4) Download (24Mb) | Preview | |
| PDF (BAB 5) Download (5Mb) | Preview | |
| PDF (BIBLIOGRAFI) Download (1000Kb) | Preview | |
| PDF (LAMPIRAN) Download (6Mb) | Preview |
Official URL: http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01...
Item Type: | Thesis (Masters) |
---|---|
Additional Information: | Dissertation (M.B.A.) -- Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2002. |
Uncontrolled Keywords: | Customer relations--Malaysia--Management. |
Subjects: | H Social Sciences > HF Commerce |
Divisions: | Faculty of Business and Accountancy |
Depositing User: | Puan Marzulaila Johari |
Date Deposited: | 07 Apr 2012 18:57 |
Last Modified: | 17 Jul 2013 09:56 |
URI: | http://studentsrepo.um.edu.my/id/eprint/778 |
Actions (For repository staff only : Login required)
View Item |