Aliyu Ashiru , Olayemi (2022) Administrative reform in the power industry of selected states in Nigeria / Aliyu Ashiru Olayemi. PhD thesis, Universiti Malaya.
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Abstract
Several administrative reforms in the power sector in Nigeria have not improved the electricity supply. The outcomes of reforms undertaken so far sharply contradict citizens’ expectations (stable electricity supply). Worse still, the rate of customers’ complaints about epileptic power supply rose from 47,127 to 109,048 between 2015-2016, while in 2019, 265,984 complaints were recorded. The study adopts the generic government sector reform model to analyse the factors contributing to the poor outcomes of the reforms. The model suggests critical component of the government sector reform is required to be integrated, coordinated to underpinning reform initiatives. For the purpose of this study, a survey questionnaire was used to study the relationship between political, bureaucratic support, communication strategy, willingness to changes, and success in government reforms. The study also investigates the relationship between professional and civil society organisations support and level of successful reforms, and the indirect relationship between reform decision, consultation and communication strategy. The survey research methods adopt a cross-sectional approach, employing a purposive sampling technique. Essentially, four hundred and sixty-three (463) copies of the questionnaires were administered to respondents selected from four states (population) with a yield of 401 responses. WarpPLS software, a variance-based Structural Equation Model (PLS-SEM), has been used to analyse the data. The structural model estimation findings reveal that four paths are statistically significant, which confirm the hypothetical relationship. Furthermore, evidence from the literature and the result of descriptive analysis of each measurement item in the model variables support the remaining three paths of the proposed relationship. However, structural model estimation could not statistically establish proposed relationships in the model. Nevertheless, the research confirmed hypotheses 1, 3 and 4 based on the result of the structural model coupled with pieces of evidence from the literature. The findings contribute to the body of literature by filling the gap in terms of studies investigating why reform initiatives might have failed to produce the desired outcomes and make a significant contribution to improving the theory on service delivery, which is critical to good governance. The findings affirmed that political and bureaucratic supports are necessary prerequisite conditions for result-oriented reform programmes. Also, the study finds that the stakeholders' support required to drive a purposeful reform exercise was conspicuously lacking. The work suggested a strong alignment, collaboration, and cooperation amongst the stakeholders as a sine qua non to intended reform outcomes. For the government to achieve a desirable reform outcome, the study advocated an all-inclusive reform process.
Item Type: | Thesis (PhD) |
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Additional Information: | Thesis (PhD) – Faculty of Business and Economics, Universiti Malaya, 2022. |
Uncontrolled Keywords: | Administrative reforms; Bureaucrats; Political actors; Reform outcomes; Power industry |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | Faculty of Business and Accountancy |
Depositing User: | Mr Mohd Safri Tahir |
Date Deposited: | 04 Sep 2025 01:18 |
Last Modified: | 04 Sep 2025 01:18 |
URI: | http://studentsrepo.um.edu.my/id/eprint/15724 |
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