Kiany, Mitra (2013) The Impact of career motivation, emotional exhuastion on job satisfaction and turnover intention : a study of hotel frontline employees in Malaysia / Mitra Kiany. Masters thesis, University of Malaya.
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Abstract
This study develops and tests a model that investigates the effects of career motivation and emotional exhaustion on job satisfaction and turnover intention. Using data from frontline employees in Kuala lumpur Results show that emotional exhaustion is positively related to employee turnover intention and negatively related to job satisfaction. However, the study results demonstrate that extrinsic and intrinsic motivations have significant relationship with intrinsic and extrinsic job satisfaction. Results indicate that emotional exhaustion leads to job dissatisfaction, Results reveal that intrinsic motivation is significantly related to job satisfaction, and turnover intention. In addition, the study results provide empirical support for the negative impact of job satisfaction on employee turnover intention. Discussion and implications of the results are presented in the study
| Item Type: | Thesis (Masters) |
|---|---|
| Additional Information: | Dissertation (M.B.A.(Acc.)) -- Fakulti Perniagaan Dan Perakaunan, Universiti Malaya, 2013. |
| Uncontrolled Keywords: | Career motivation; Job satisfaction; Turnover intention; Job dissatisfaction; |
| Subjects: | H Social Sciences > HB Economic Theory H Social Sciences > HF Commerce |
| Divisions: | Faculty of Business and Accountancy |
| Depositing User: | Ms Rabiahtul Adauwiyah |
| Date Deposited: | 19 Jun 2013 10:47 |
| Last Modified: | 16 Aug 2013 17:21 |
| URI: | http://studentsrepo.um.edu.my/id/eprint/4035 |
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