Items where Author is "Nor Ilyani, Zainal"

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Nor Ilyani, Zainal (2011) Investigating the mediation effect of satisfaction on relationships between service quality and perceived value to loyalty : empirical evidence from telecommunication service centres in Malaysia / Nor Ilyani Binti Zainal. Masters thesis, Universiti Malaya.

This list was generated on Sat Apr 20 13:23:46 2019 MYT.