Study on complaint handling system in Jabatan Pembangunan dan Penyelenggaraan Harta Benda, University of Malaya / Azahar bin Awalludin.

Awalludin, Azahar (2001) Study on complaint handling system in Jabatan Pembangunan dan Penyelenggaraan Harta Benda, University of Malaya / Azahar bin Awalludin. Masters thesis, University of Malaya.

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                    Item Type: Thesis (Masters)
                    Uncontrolled Keywords: Complaints (Administrative procedure)--Malaysia--Management--Case studies;Consumer complaints--Malaysia--Management.
                    Subjects: H Social Sciences > HF Commerce
                    Divisions: Faculty of Business and Accountancy
                    Depositing User: Mrs Lisdar Abdul Wahid
                    Date Deposited: 13 Apr 2012 17:51
                    Last Modified: 16 Jul 2013 12:39
                    URI: http://studentsrepo.um.edu.my/id/eprint/1909

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